Our Service section answers all your questions about your order and the whole ordering process. If you think that a topic is missing or you cannot find an answer to one of your questions, please send us an email to email@example.com or use the contact form.
Bulk quantities of 30 pce and over will be sent via a shipping company, For prices, please enquire
The estimated delivery time for every product is specified in the online shop. Please take this into consideration when placing your order. Unless otherwise stated, delivery in Germany usually takes 3 - 5 days, deliveries abroad within the EU take 5 - 14 days, and deliveries abroad outside the EU take 10 - 25 days from placing your order (or, if prepayment has been agreed, from the time of when payment is received). Please note that there are no deliveries on Sundays or bank holidays.
To protect the environment, we prefer to ship your complete order as a single delivery. In other words, we wait until all the products you have ordered are in stock and ready for delivery. In this case, the delivery time for your whole order is determined by the item with the longest delivery time. In exceptional cases, we will also ship partial deliveries at our own expense. Important: This is currently only possible for shipping within Germany.