If you have any questions on our products, please visit our website, www.onelife.eco. You can find answers to all the important questions about the OneLife X in our FAQ. If you cannot find what you’re looking for, just fill in the contact form and we will personally deal with your issue.
Bulk quantities of 30 pce and over will be sent via a shipping company, For prices, please enquire
The estimated delivery time for every product is specified in the online shop. Please take this into consideration when placing your order. Unless otherwise stated, delivery in Germany usually takes 3 - 5 days, deliveries abroad within the EU take 5 - 14 days, and deliveries abroad outside the EU take 10 - 25 days from placing your order (or, if prepayment has been agreed, from the time of when payment is received). Please note that there are no deliveries on Sundays or bank holidays.
To protect the environment, we prefer to ship your complete order as a single delivery. In other words, we wait until all the products you have ordered are in stock and ready for delivery. In this case, the delivery time for your whole order is determined by the item with the longest delivery time. In exceptional cases, we will also ship partial deliveries at our own expense. Important: This is currently only possible for shipping within Germany.